SHIPPING POLICY

This Shipping Policy outlines how Audibrite ("we", "us", or "our") processes and fulfills orders placed through our website. By purchasing from Audibrite, you agree to the terms outlined in this policy.

SHIPPING COVERAGE

We proudly ship our products worldwide. No matter where you are located, we strive to deliver your Christian audio and video players, toys, and related items directly to your doorstep.

SHIPPING RATES

Shipping charges are calculated based on two primary factors:

Delivery Location (Country/Region)
Total Weight of the Order

All applicable shipping fees will be displayed during the checkout process before payment. International customers are responsible for any customs duties, taxes, or import fees levied by their local authorities.

ORDER PROCESSING TIME

Orders are typically processed within 1–3 business days after confirmation. This excludes weekends and public holidays. Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where available).

ESTIMATED DELIVERY TIME

Estimated delivery times vary based on your location:

Within India: 3–7 business days
International Orders: 7–21 business days (may vary depending on destination and customs)

Please note that these are estimated timelines and may vary due to unforeseen circumstances or customs delays.

TRACKING YOUR ORDER

Where applicable, tracking details will be provided via email once your order has been dispatched. You may track your shipment through the carrier’s website using the provided tracking number.

UNDELIVERABLE PACKAGES & INCORRECT ADDRESSES

Please ensure that the shipping address entered is accurate. Audibrite is not responsible for delivery issues arising from incorrect or incomplete addresses provided by the customer. In cases of undeliverable packages due to customer error, additional shipping charges may apply for re-shipment.

DAMAGED OR MISSING ITEMS

If your package arrives damaged or if items are missing from your order, please contact us within 7 days of delivery at [Insert Contact Email]. Provide your order number and a brief description of the issue. We will work with you to resolve the matter promptly.

DELAYS BEYOND OUR CONTROL

We are not responsible for delays caused by natural disasters, carrier issues, public holidays, pandemics, or customs clearance procedures. However, we will do our best to keep you informed if we are aware of any potential delays.

CONTACTING US

If you have any questions about this Shipping Policy or need support regarding your order, please contact us at:

📧 Email: orders@audibrite.com
📞 Phone: +91 98455 70096

Thank you for shopping with Audibrite — we’re committed to delivering not just meaningful products, but also reliable service.